Due the Corona outbreak, COVID-19 and the busy days, it is possible that your package will not be deliverd the next day. We are doing our best to send it out the same day. Because of the outbreak our warehouse is forced to work with less people than normal. This unfortunately affects the shipping time. It is certainly possible that your package will be deliverd one or two days later. We are very sorry for the inconvenience. Please note, that many service points are closed.
Orders placed before 22:30 (10:30PM) CET will be shipped the same day. You will receive your order the next day. Our shipping company is DHL. Our packages fits through the letterbox, so you don’t have to be home. If your order consist out of more items we are not able to send it with a box that does fit the letterbox. In that case you have to be home for your package. If you are not around to take the delivery of your parcel, the carrier will leave a calling card telling you how to collect your package. Alternatively the carrier will try 2 more times to deliver the package. Please note that we are unable to change a delivery address once the order has been dispatched and we will not ship your package again if you weren’t able to collect your package.
For orders above € 75 we have a free delivery service to the Netherlands, Belgium and Germany. For smaller orders the shipping cost are € 6,-. For other countries, we offer free worldwide shipping on all orders over €150.